Closing this as the ban has been resolved, and it looks like support is being given for the serial activation issue elsewhere now. Welcome to open another post if that doesn't resolve it though
Thanks for including your contact email address, but it's worth noting that these are public forums and so anyone can claim to be MTA staff when emailing you - best to only disclose the information if requested by staff
@henriquezera we do not accept appeals for temporary bans unless they were issued in error, in which case we will happily review the appeal. Any misuse of this forum will be subject to forum infractions. If you have already looked through your computer and can't figure out why we banned you, please let us know your MTA serial so we can look into this for you.
Most appeals get reviewed fairly quick, it's only the response that we're lagging behind with a little. Check out the red buttons above your post for more information
As this appears to be a client issue, your thread has been moved into a better forum section.
AC #4 can mean we're kicking you for a security violation, which could be an illegal program. If restarting MTA doesn't work, then check your tasks manager to see if there's anything that shouldn't be running. Restarting your PC should also work
I have unlocked and moved this thread out of the ban appeals board if you have any further questions.
The serial will remain banned, but if you do factory reset your system and review any files on it, then you can ensure you won't get banned again
You're correct that we did kick you for using ProcessHacker, but it's totally separate from the cheating that you did moments later that resulted in a temporary ban.
To my knowledge we only kick you out of the game if you run ProcessHacker, but if you let us know your serial we can take a look to see what is going on
@Focus21rus most servers don't IP ban so connecting to VPN would probably not have made much difference.
If you feel that we made a mistake here please let us know your MTA serial so this can get checked for accuracy