Tut

Welcome to the forums @victorhammes I've moved your thread into the client support forum, as the contents of your post does not appear to be of sensitive nature. It sounds like your device is unable to load the server's login panel - this is typically an issue with memory or video card memory. Please download and run MTADiag and follow the instructions Post the pastebin link below and a supporter will hopefully be there to help you soon

It's been escalated, please hang on tight

Hi @snoop_cat6 If you don't recall using an injector 5 hours 30mins ago, you may want to check that you're the only person using the device and then run a few virus/malware scans. The ban lasted only an hour and you should be good to play again

Welcome to the forums @Karapolat As you seem to be having an issue playing MTA, I've moved your post into the Turkish help/support section.

As indicated in your previous appeal we are not removing the ban. Temorary bans serve as warnings to immediately stop malicious activities in MTA In many cases we opt to permanent bans on first offence to help mitigate and discourage cheating in MTA, but in your case we believe a warning should suffice

Please leave the comment section for staff to reply with a final decision to your appeal

No

Hi @thefoxbpl If this is still an issue, please see my response above. It will also help to know your MTA serial. To get your serial, run MTA, press F8 and type serial

Try performing a fresh installation of Windows again if the ban issue persists

Closing this as it's gone inactive - if this is still an issue please create a new thread in here or the Russian support section

Hi @Tafeli If you've never used a spoofer on your device, it means someone else did. In that case, look into reinstalling your operating system and let us know if the ban issue persists

Hi @Djmichimv I'm sorry for the late response. You will need to undo the spoofer changes made to your device, or reinstall your operating system to have this ban removed

Hi @Samerko I'm sorry for the late response. The ban means you or someone else has used a spoofer on your device. If you don't know why that is, try reinstalling your operating system

You will need to undo any changes made by the spoofer or reinstall OS if the ban remains

Hi We removed this ban April 28

When did you buy your PC?

Make sure that you undo any changes made by the spoofer, and then reinstall OS again if the ban persists

Hi The ban is for cheat development for MTA in April this year, and will not be removed.

Welcome to the forums @kouta I've moved your post into the Portuguese support section.

Hi The ban for cheating in MTA is correct and expires May 2 at 14:57 GMT

No news to share yet, sorry - you'll just have to wait a little longer.

Hi @Nikitakaproyt112 It's very rare that we remove 'cheating' bans as cheating has no place in MTA - on local or public servers - however, if you provide me with your MTA serial, I can at least take a look for you. Run MTA, press F8 and type serial

It's being looked into. Thanks for escalating @Vinyard

I can see you have already acknowledged our response to your previous appeal, closing this

Hi We do not allow cheating in MTA - the ban for serial 608385B729306DED741B2AB04430AE53 is only temporary and expires May 1, 19:28