MTA Crash

['LinKin]

Hello,

I've a constant crash in one PC.

This happens randomly when I'm playing.

The first steps didn't work, I could not even download the Visual C++ things. For some reason the download doesn't start.

Then I deleted gta_sa.set, and I thought problem was fixed since I had no error untill now (1h after).

This is the DxDiag:

  Reveal hidden contents

------------------ 
System Information 
------------------ 
Time of this report: 5/17/2014, 21:49:26 
       Machine name: PC2 
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.120504-1617) 
           Language: Spanish (Regional Setting: Spanish) 
System Manufacturer: Dell Inc. 
       System Model: Vostro 200 
               BIOS: Phoenix - AwardBIOS v6.00PG 
          Processor: Intel(R) Core(TM)2 Duo CPU     E4500  @ 2.20GHz (2 CPUs) 
             Memory: 2038MB RAM 
          Page File: 943MB used, 2986MB available 
        Windows Dir: C:\WINDOWS 
    DirectX Version: DirectX 9.0c (4.09.0000.0904) 
DX Setup Parameters: Not found 
     DxDiag Version: 5.03.2600.5512 32bit Unicode 
  
------------ 
DxDiag Notes 
------------ 
  DirectX Files Tab: No problems found. 
      Display Tab 1: The file igxprd32.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer. 
        Sound Tab 1: The file RtkHDAud.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer. 
          Music Tab: No problems found. 
          Input Tab: No problems found. 
        Network Tab: No problems found. 
  
-------------------- 
DirectX Debug Levels 
-------------------- 
Direct3D:    0/4 (n/a) 
DirectDraw:  0/4 (retail) 
DirectInput: 0/5 (n/a) 
DirectMusic: 0/5 (n/a) 
DirectPlay:  0/9 (retail) 
DirectSound: 0/5 (retail) 
DirectShow:  0/6 (retail) 
  
--------------- 
Display Devices 
--------------- 
        Card name: Intel(R) G33/G31 Express Chipset Family 
     Manufacturer: Intel Corporation 
        Chip type: Intel(R) GMA 3100 
         DAC type: Internal 
       Device Key: Enum\PCI\VEN_8086&DEV_29C2&SUBSYS_02381028&REV_02 
   Display Memory: 128.0 MB 
     Current Mode: 1680 x 1050 (32 bit) (60Hz) 
          Monitor: Monitor Plug and Play 
  Monitor Max Res: 1600,1200 
      Driver Name: igxprd32.dll 
   Driver Version: 6.14.0010.4820 (English) 
      DDI Version: 9 (or higher) 
Driver Attributes: Final Retail 
 Driver Date/Size: 4/16/2007 19:16:08, 57344 bytes 
      WHQL Logo'd: No 
  WHQL Date Stamp: None 
              VDD: no disponible 
         Mini VDD: igxpmp32.sys 
    Mini VDD Date: 4/16/2007 19:16:26, 5760096 bytes 
Device Identifier: {D7B78E66-6A82-11CF-4C61-3222A3C2CB35} 
        Vendor ID: 0x8086 
        Device ID: 0x29C2 
        SubSys ID: 0x02381028 
      Revision ID: 0x0002 
      Revision ID: 0x0002 
      Video Accel:  
 Deinterlace Caps: n/a 
         Registry: OK 
     DDraw Status: Enabled 
       D3D Status: Enabled 
       AGP Status: Not Available 
DDraw Test Result: Not run 
 D3D7 Test Result: Not run 
 D3D8 Test Result: Not run 
 D3D9 Test Result: Not run 
  
------------- 
Sound Devices 
------------- 
            Description: Realtek HD Audio output 
 Default Sound Playback: Yes 
 Default Voice Playback: Yes 
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10280238&REV_1000 
        Manufacturer ID: 1 
             Product ID: 100 
                   Type: WDM 
            Driver Name: RtkHDAud.sys 
         Driver Version: 5.10.0000.5408 (English) 
      Driver Attributes: Final Retail 
            WHQL Logo'd: No 
          Date and Size: 5/2/2007 14:21:22, 4403712 bytes 
            Other Files:  
        Driver Provider: Realtek Semiconductor Corp. 
         HW Accel Level: Full 
              Cap Flags: 0xF5F 
    Min/Max Sample Rate: 8000, 192000 
Static/Strm HW Mix Bufs: 33, 32 
 Static/Strm HW 3D Bufs: 33, 32 
              HW Memory: 0 
       Voice Management: No 
 EAX(tm) 2.0 Listen/Src: Yes, Yes 
   I3DL2(tm) Listen/Src: Yes, Yes 
Sensaura(tm) ZoomFX(tm): No 
               Registry: OK 
      Sound Test Result: Not run 
  
--------------------- 
Sound Capture Devices 
--------------------- 
            Description: Realtek HD Audio Input 
  Default Sound Capture: Yes 
  Default Voice Capture: Yes 
            Driver Name: RtkHDAud.sys 
         Driver Version: 5.10.0000.5408 (English) 
      Driver Attributes: Final Retail 
          Date and Size: 5/2/2007 14:21:22, 4403712 bytes 
              Cap Flags: 0x41 
           Format Flags: 0xFFF 
  
            Description: 713x BDA Analog Audio Capture 
  Default Sound Capture: No 
  Default Voice Capture: No 
            Driver Name: 3xHybrid.sys 
         Driver Version: 1.03.0003.0001 (English) 
      Driver Attributes: Final Retail 
          Date and Size: 3/22/2006 10:33:16, 826752 bytes 
              Cap Flags: 0x41 
           Format Flags: 0xCC0 
  
            Description: Microsoft LifeCam VX-1000. 
  Default Sound Capture: No 
  Default Voice Capture: No 
            Driver Name: usbaudio.sys 
         Driver Version: 5.01.2600.5512 (English) 
      Driver Attributes: Final Retail 
          Date and Size: 4/14/2008 03:15:14, 60032 bytes 
              Cap Flags: 0x41 
           Format Flags: 0x4 
  
----------- 
DirectMusic 
----------- 
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS 
     DLS Version: 1.00.0016.0002 
    Acceleration: n/a 
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port 
                  Mapeador Microsoft MIDI [Emulado], Hardware (Not Kernel Mode), Output, No DLS, Internal 
                  Sint. SW de tabla de ondas GS [Emulado], Hardware (Not Kernel Mode), Output, No DLS, Internal 
        Registry: OK 
     Test Result: Not run 
  
------------------- 
DirectInput Devices 
------------------- 
      Device Name: Mouse 
         Attached: 1 
    Controller ID: n/a 
Vendor/Product ID: n/a 
        FF Driver: n/a 
  
      Device Name: Teclado 
         Attached: 1 
    Controller ID: n/a 
Vendor/Product ID: n/a 
        FF Driver: n/a 
  
Poll w/ Interrupt: No 
         Registry: OK 
  
----------- 
USB Devices 
----------- 
+ Concentrador raíz USB 
| Vendor/Product ID: 0x8086, 0x2937 
| Matching Device ID: usb\root_hub 
| Service: usbhub 
| Driver: usbhub.sys, 4/14/2008 03:15:38, 59520 bytes 
| Driver: usbd.sys, 4/14/2008 06:00:00, 4736 bytes 
  
---------------- 
Gameport Devices 
---------------- 
  
------------ 
PS/2 Devices 
------------ 
+ Dispositivo de teclado HID 
| Vendor/Product ID: 0x413C, 0x2105 
| Matching Device ID: hid_device_system_keyboard 
| Service: kbdhid 
| Driver: kbdhid.sys, 4/14/2008 10:25:12, 14720 bytes 
| Driver: kbdclass.sys, 4/14/2008 10:25:10, 25088 bytes 
|  
+ Controlador de teclado de Terminal Server  
| Matching Device ID: root\rdp_kbd 
| Upper Filters: kbdclass 
| Service: TermDD 
| Driver: termdd.sys, 4/14/2008 08:49:44, 40840 bytes 
| Driver: kbdclass.sys, 4/14/2008 10:25:10, 25088 bytes 
|  
+ Mouse compatible con HID 
| Vendor/Product ID: 0x0458, 0x003A 
| Matching Device ID: hid_device_system_mouse 
| Service: mouhid 
| Driver: mouclass.sys, 4/14/2008 10:19:14, 23552 bytes 
| Driver: mouhid.sys, 8/23/2001 00:34:20, 12416 bytes 
|  
+ Controlador de mouse de Terminal Server 
| Matching Device ID: root\rdp_mou 
| Upper Filters: mouclass 
| Service: TermDD 
| Driver: termdd.sys, 4/14/2008 08:49:44, 40840 bytes 
| Driver: mouclass.sys, 4/14/2008 10:19:14, 23552 bytes 
  
---------------------------- 
DirectPlay Service Providers 
---------------------------- 
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) 
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) 
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) 
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) 
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512) 
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512) 
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512) 
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512) 
  
DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run 
DirectPlay Test Result: Not run 
Registry: OK 
  
------------------- 
DirectPlay Adapters 
------------------- 
DirectPlay8 TCP/IP Service Provider: Internet - IPv4 -  
  
----------------------- 
DirectPlay Voice Codecs 
----------------------- 
Voxware VR12 1,4 Kbits/seg 
Voxware SC06 6,4 Kbits/seg 
Voxware SC03 3,2 Kbits/seg 
MS-PCM 64 Kbits/seg 
MS-ADPCM 32.8 Kbits/seg 
Microsoft GSM 6.10 13 Kbits/seg 
TrueSpeech(TM) 8.6 Kbits/seg 
  
------------------------- 
DirectPlay Lobbyable Apps 

[ccw]

Please download and run MTADiag and follow the instructions. If MTADiag doesn't launch, please install Visual C++ 2012 runtimes (download and install vcredist_x86.exe) and try again.

Press 'n' when asked and post any Pastebin URL MTADiag gives you.

[Dutchman101]

this seems to be a very old crash (1.3 users had it)

http://pastebin.com/rCvNUWCR

Offset = 0x003F190F

i bet it has something to do with your configs/your PC/drivers

['LinKin]

I uninstalled, and reinstalled MTA, it ran normally for about one hour, and then it crashed again.

This is the MTADiag log:

http://pastebin.mtasa.com/430825418

[ccw]

That crash can be caused by modified effects.

Try restoring these GTA files to the originals:

\models\effects.fxp 
\models\effectsPC.txd 

['LinKin]

Restored those 2 files.

Went well for 1h (again) then I had the crash again..

[Dutchman101]

So you are sure you crashed while your GTA was unmodded after restoring?

Please provide the crash dumps and the plain crashdata of the last crash. Take that from Program Files > MTA San Andreas > MTA > Core.log (the one when you restored the models already, so the last crash entry) and according to that crash, the crashdump that belongs to it:

Program Files > MTA San Andreas > MTA > Dumps > private (zip up the whole folder), upload that on http://upload.mtasa.com/ and post the link here.

['LinKin]

Core.log

  Reveal hidden contents

** -- Unhandled exception -- **

Version = 1.3.5-release-6471.0.000

Time = Fri Jun 13 14:15:32 2014

Module = C:\Archivos de programa\Rockstar Games\GTA San Andreas\gta_sa.exe

Code = 0xC0000005

Offset = 0x003F190F

EAX=00020000 EBX=00000000 ECX=00000178 EDX=1DCEE6F8 ESI=1FDBCDD8

EDI=0031C248 EBP=00314AA8 ESP=0022FB5C EIP=007F190F FLG=00010202

CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS=0000

** -- End of unhandled exception -- **

Private folder - http://www.filedropper.com/private

[ccw]

The crash is happening when GTA is drawing effects. Double check you have no custom files in the GTA folders.

Also try: Settings->Video->FX Quality->Low

['LinKin]

I used to play MTA normally on that PC, also in my laptop, without crashes.

All this began around one month ago.

I will uninstall MTA and GTA and install them again to be sure it doesn't have custom files.

By the way, It only crashes when the votemanager starts a vote, (when the map ends), and also it's like directly proportional to the number of players in the server.. I paid attention to it today and when there were 8+ players it started to crash every time the votemanager started a vote.

I could play normally for about 30 mins with less than 5 players.

Also, my video settings are the minimum. Even the resolution.

[Towncivilian]

Please install the following:

• Graphics driver
  
• Audio driver
  
• Ethernet driver
  
• Chipset drivers

Provide another MTADiag log after installing.

['LinKin]

Hi, thank you,

What are all these drivers?

I think I already have them, at least I'm sure about having RealTek.

And by the way the first link redirects to a Page not found.

[ixjf]

You might have them but they're most likely outdated, although I didn't look at your log file, which is why Towncivilian is asking you to install those.

Regarding the first link, hum, as strange as it may seem, that does not happen to me, but I'll upload it to Dropbox for you: https://www.dropbox.com/s/dkwgguu4g9iik ... p14371.exe

[Towncivilian]

Yes, they are out of date. Please update them as they may help resolve your crash.