olver Posted April 10, 2021 Share Posted April 10, 2021 hello , i have problem when i start MTA sa nothing happen and the mouse not move and i reinstalled mta and gta same problem please help me Link to comment
0 Scripting Moderators Sarrum Posted April 10, 2021 Scripting Moderators Share Posted April 10, 2021 . Please download and run MTADiag and follow the instructions. Then post the pastebin link here. Link to comment
0 olver Posted April 10, 2021 Author Share Posted April 10, 2021 3 hours ago, Sarrum said: . Please download and run MTADiag and follow the instructions. Then post the pastebin link here. https://pastebin.mtasa.com/999993084 Link to comment
0 MTA Anti-Cheat Team Dutchman101 Posted April 10, 2021 MTA Anti-Cheat Team Share Posted April 10, 2021 Do you see a crash dialog when MTA exits afterwards? (otherwise it's silently crashing on netc.dll, I asked @ccw to take a look there) Also, please attach a video of launching MTA that captures being stuck up until exiting MTA @olver Link to comment
0 olver Posted April 12, 2021 Author Share Posted April 12, 2021 On 10/04/2021 at 22:17, Dutchman101 said: Do you see a crash dialog when MTA exits afterwards? (otherwise it's silently crashing on netc.dll, I asked @ccw to take a look there) Also, please attach a video of launching MTA that captures being stuck up until exiting MTA @olver No , not showing any messages, just freezes at starting " stop playing with your self" and the mouse not working I must run task manger to close mta Link to comment
1 STRANGEROUS Posted April 12, 2021 Share Posted April 12, 2021 I've the same problem, the game die and stop working Specifications: i5 6600k - GTX 1060 - 16 RAM 3000mhz Link to comment
0 olver Posted April 12, 2021 Author Share Posted April 12, 2021 On 10/04/2021 at 22:17, Dutchman101 said: Do you see a crash dialog when MTA exits afterwards? (otherwise it's silently crashing on netc.dll, I asked @ccw to take a look there) Also, please attach a video of launching MTA that captures being stuck up until exiting MTA @olver Link to comment
0 MTA Anti-Cheat Team Dutchman101 Posted April 17, 2021 MTA Anti-Cheat Team Share Posted April 17, 2021 Go to C:\Program Files (x86)\MTA San Andreas 1.5\MTA\dumps\private and upload the latest crash dump (.dmp file) to https://upload.mtasa.com/ and share the link here It's crashing silently on exit, and it can hold clues about what's going on After doing that, create a file called "debug.txt" in the main installation folder (C:\Program Files (x86)\MTA San Andreas 1.5) and then when it's stuck on the loading screen, hold left and right CTRL at the same time.. when you release these keys, it should forcibly crash (due to debug.txt) and then please also upload a new dump for that separately Link to comment
0 olver Posted April 17, 2021 Author Share Posted April 17, 2021 9 hours ago, Dutchman101 said: Go to C:\Program Files (x86)\MTA San Andreas 1.5\MTA\dumps\private and upload the latest crash dump (.dmp file) to https://upload.mtasa.com/ and share the link here It's crashing silently on exit, and it can hold clues about what's going on After doing that, create a file called "debug.txt" in the main installation folder (C:\Program Files (x86)\MTA San Andreas 1.5) and then when it's stuck on the loading screen, hold left and right CTRL at the same time.. when you release these keys, it should forcibly crash (due to debug.txt) and then please also upload a new dump for that separately https://upload.mtasa.com/u/731693046/client_1.5.8-release-20845.0.000_netc_001769ae_5_CPxMb_00000000_0000_FFF_DC2E7_20210414_1717.dmp_ https://upload.mtasa.com/u/802825812/client_1.5.8-release-20845.0.000_core_0001fbaa_5_CPxMb_00000000_0000_FFF_DC2E7_20210417_2117.dmp_ Link to comment
0 MTA Anti-Cheat Team Dutchman101 Posted April 17, 2021 MTA Anti-Cheat Team Share Posted April 17, 2021 I forgot to mention - please also go to https://wiki.multitheftauto.com/wiki/Support_-_MTA_Client_and_Process_Monitor and follow the instructions on that page to capture a log for MTA process, then upload it as well. After this, i will provide the first next steps to try and resolve it Link to comment
0 olver Posted April 17, 2021 Author Share Posted April 17, 2021 4 hours ago, Dutchman101 said: I forgot to mention - please also go to https://wiki.multitheftauto.com/wiki/Support_-_MTA_Client_and_Process_Monitor and follow the instructions on that page to capture a log for MTA process, then upload it as well. After this, i will provide the first next steps to try and resolve it https://upload.mtasa.com/u/996359272/Logfile.PML_ Link to comment
Question
olver
hello , i have problem when i start MTA sa nothing happen and the mouse not move
and i reinstalled mta and gta same problem
please help me
Link to comment
12 answers to this question
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