MTA couse blue screen

[michciook]

Hi, I bought new laptop and Im getting blue screen while iIm quiting MTA.

Operating System: Win 10 pro 64bit

Laptop specs: GTX 960M, I7 6700k, 16gb ram,

[Dutchman101]

Please zip up the .dmp or .mdmp files from C:/Windows/Minidump (all of them) and upload the .zip archive to http://upload.mtasa.com and reply with the link.

[michciook]

http://upload.mtasa.com/u/439429258/Desktop.rar_

[Dutchman101]

10 hours ago, michciook said:

http://upload.mtasa.com/u/439429258/Desktop.rar_

Thanks, the BSOD is caused by a driver problem, the graphics driver; dxgkrnl!DpiFdoHandleDevicePower+1e5

That module is part of Nvidia graphics drivers, and this issue is known to be a Lenovo problem. Without a diag log I'm not completely sure, but check your laptop model and go to Lenovo driver site and download the officially supplied (graphics and chipset) drivers for it.

For more information about the issue with others that experienced it and respective solutions given: (so you can research when it doesn't work)

https://www.google.com/search?q=dxgkrnl!DpiFdoHandleDevicePower%2B1e5

https://www.google.com/search?q=dxgkrnl!DpiFdoHandleDevicePower%2B0x1e5

https://www.google.com/search?q=DRIVER_POWER_STATE_FAILURE+(9f)

If the Lenovo driver won't solve it, take note of some users that experienced it (links above) had it turn out to be a hardware issue (defective motherboard). If you can't work it out, and still have guarantee on the laptop, they might ask for the dump output: http://pastebin.com/Nwv5zVAd

Edited December 25, 2016 by Dutchman101