*Note: topic has been unpinned and locked because of reduced incidence (or complete vanishing) of the issue. If you experience this, then it's something similar and not the same issue, please create a new support section topic.
There's been increased counts of MTA players getting blackscreen problems when quitting MTA or alt-tabbing, the problem is due to Windows 10 updates that are flawed and not only MTA is affected. Windows 10 Creators update can worsen the problem, and this topics contains solutions and workarounds that you can use for now.
1) In all cases, setting Borderless window (in MTA settings > video > Fullscreen mode) will solve the problem.
If you don't like the graphics appearance difference with Borderless or have another reason you cannot use Borderless, you can:
- Fix the blackscreen once it happens (for this, hold Windows key and press 'P' and then hit Arrow down and Enter (repeat the Arrow down max. 5 times and hit Enter after each Arrow down press, eventually you will hit the right mode and display output will return)
- Prevent the blackscreen from occuring: end the Multi Theft Auto.exe process instead of ''Quit'' (this can have adverse effects with configs etc, not recommended)
- Reduce the chance it happens with 90%: click ''Quit'' while still connected to a server, instead of quitting whole already disconnected.
The alt-tab blackscreen occurs more often with the Windows 10 Creators update. This update might even increase the frequency of the problem appearing in general.
We don't recommend anything but preventing it to happen at all if you're affected by the problem; using step 1, switching to Borderless mode. It's doubtful if MTA can include a fix if Microsoft doesn't yet release updates that fixes the bug; the problem is with dwm.exe (Desktop Window Manager) and contrary to what you would think, most affected users have only a single monitor.
Also please everyone who had this problem, reply in this topic, so we can estimate how widespread the issue is.
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Dutchman101
*Note: topic has been unpinned and locked because of reduced incidence (or complete vanishing) of the issue. If you experience this, then it's something similar and not the same issue, please create a new support section topic.
There's been increased counts of MTA players getting blackscreen problems when quitting MTA or alt-tabbing, the problem is due to Windows 10 updates that are flawed and not only MTA is affected. Windows 10 Creators update can worsen the problem, and this topics contains solutions and workarounds that you can use for now.
1) In all cases, setting Borderless window (in MTA settings > video > Fullscreen mode) will solve the problem.
If you don't like the graphics appearance difference with Borderless or have another reason you cannot use Borderless, you can:
- Fix the blackscreen once it happens (for this, hold Windows key and press 'P' and then hit Arrow down and Enter (repeat the Arrow down max. 5 times and hit Enter after each Arrow down press, eventually you will hit the right mode and display output will return)
- Prevent the blackscreen from occuring: end the Multi Theft Auto.exe process instead of ''Quit'' (this can have adverse effects with configs etc, not recommended)
- Reduce the chance it happens with 90%: click ''Quit'' while still connected to a server, instead of quitting whole already disconnected.
The alt-tab blackscreen occurs more often with the Windows 10 Creators update. This update might even increase the frequency of the problem appearing in general.
We don't recommend anything but preventing it to happen at all if you're affected by the problem; using step 1, switching to Borderless mode. It's doubtful if MTA can include a fix if Microsoft doesn't yet release updates that fixes the bug; the problem is with dwm.exe (Desktop Window Manager) and contrary to what you would think, most affected users have only a single monitor.
Also please everyone who had this problem, reply in this topic, so we can estimate how widespread the issue is.
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