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Random crashes


OTBD|Crovic

Question

I'm on an old Inspiron 530 and it'd a decent thing, but when I'm in a server (usually Drop Club) I just crash randomly, FPS is at a solid 30, and everything is running smooth, then it just freezes, and I have to rapidly click on it to close the window, any fixes? Do I need to wait until devs release a new patch?

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  • MTA Anti-Cheat Team

Please download, extract and run MTADiag and follow the instructions.

Press 'n' when asked.

Post any Pastebin URL MTADiag gives you in this topic

 

You're saying the type of ''crash'' is a game freeze. Please create a new text file in the MTA installation directory, and rename it ''debug'' so it will be debug.txt

Wait for the next time MTA freezes, and then press left CTRL and right CTRL at the same time, holding them down simulaneously, MTA will then crash (with crash dialogue isntead of just a freeze up) then go to your MTA install directory > MTA > dumps > private and upload the most recent crashdump to: http://upload.mtasa.com and share the link in this topic.

Edited by Dutchman101
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1 hour ago, Dutchman101 said:

Please download, extract and run MTADiag and follow the instructions.

Press 'n' when asked.

Post any Pastebin URL MTADiag gives you in this topic

 

You're saying the type of ''crash'' is a game freeze. Please create a new text file in the MTA installation directory, and rename it ''debug'' so it will be debug.txt

Wait for the next time MTA freezes, and then press left CTRL and right CTRL at the same time, holding them down simulaneously, MTA will then crash (with crash dialogue isntead of just a freeze up) then go to your MTA install directory > MTA > dumps > private and upload the most recent crashdump to: http://upload.mtasa.com and share the link in this topic.

https://pastebin.mtasa.com/639886357

Theres the thing the MTAdiag gave me.

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  • MTA Anti-Cheat Team

Thanks for the MTADiag, although I still need a dump you generate with the method I proposed.

Now, before you do that, take a chance to update some drivers already.

1: Intel chipset update (https://downloadmirror.intel.com/20775/eng/SetupChipset.exe) if it's incompatible, download this one instead: https://downloadmirror.intel.com/20018/a08/infinst_autol.zip)

2: Graphics driver: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows 8 - 32 (take Catalyst 13.4 down below.. Windows 10 driver in combination with your system may cause issues)

3: https://downloads.dell.com/bios/530_1018.EXE (some fix in a BIOS update may be related to the freezing, but be careful - don't interrupt power or anything while it updates - optional at your own risk)

4: Audio driver, very outdated: http://12244.wpc.azureedge.net/8012244/drivers/rtdrivers/pc/audio/0008-32bit_Win7_Win8_Win81_Win10_R281.exe

5: Secondary audio driver: download from http://drivers.softpedia.com/get/SOUND-CARD/OTHER-SOUNDCARDS/Screaming-Bee-Audio-Driver-3001-for-Windows-10.shtml (left 'Download' button and follow installation instructions listed on that page)

 

After updating with all of that, please follow the earlier instruction to await a freeze and generate + upload a crashdump.

Edited by Dutchman101
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5 hours ago, Dutchman101 said:

Thanks for the MTADiag, although I still need a dump you generate with the method I proposed.

Now, before you do that, take a chance to update some drivers already.

1: Intel chipset update (https://downloadmirror.intel.com/20775/eng/SetupChipset.exe) if it's incompatible, download this one instead: https://downloadmirror.intel.com/20018/a08/infinst_autol.zip)

2: Graphics driver: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows 8 - 32 (take Catalyst 13.4 down below.. Windows 10 driver in combination with your system may cause issues)

3: https://downloads.dell.com/bios/530_1018.EXE (some fix in a BIOS update may be related to the freezing, but be careful - don't interrupt power or anything while it updates - optional at your own risk)

4: Audio driver, very outdated: http://12244.wpc.azureedge.net/8012244/drivers/rtdrivers/pc/audio/0008-32bit_Win7_Win8_Win81_Win10_R281.exe

5: Secondary audio driver: download from http://drivers.softpedia.com/get/SOUND-CARD/OTHER-SOUNDCARDS/Screaming-Bee-Audio-Driver-3001-for-Windows-10.shtml (left 'Download' button and follow installation instructions listed on that page)

 

After updating with all of that, please follow the earlier instruction to await a freeze and generate + upload a crashdump.

Iv'e installed everything there and now my PC runs awful..

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  • MTA Anti-Cheat Team
On 2017-3-26 at 07:14, OTBD|Crovic said:

Iv'e installed everything there and now my PC runs awful..

You are 1) still not following my instructions about the crash dump, and 2) not telling me if MTA still freezes up after the driver updates.

That your PC runs awful after the driver updates makes little sense, as running with the latest drivers shouldn't produce those effects. It's likely something else then for that part.

Please generate a new MTADiag log.

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7 hours ago, Dutchman101 said:

You are 1) still not following my instructions about the crash dump, and 2) not telling me if MTA still freezes up after the driver updates.

That your PC runs awful after the driver updates makes little sense, as running with the latest drivers shouldn't produce those effects. It's likely something else then for that part.

Please generate a new MTADiag log.

It doesn't freeze anymore now that i opened up the 3GB access on CMD.

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