Connection timed out

[xeon17]

Hello,

I have a friend who is not able to play in my server. He cannot download the cache files for some reasons.

MTADiag

The error: 

Quote

Error downloading requested files. Timeout was reached. [Connection timed out after 10000 milliseconds] [Cookie/client/main.lua]

Please someone help.

[Dutchman101]

On 2017-2-27 at 19:44, xeon17 said:

MTADiag

He's (also) running ancient MTA 1.1 which MTADiag detects as primary installation, to prevent that he should ensure MTA 1.5.3 is the last installation ran before launching MTADiag.

However it's odd, as normally it should still detect 1.5.x when 1.1 is *also* installed, even more weird is that for a few directory queries MTADiag made on 1.5 folders, it returns nothing, as if files weren't present there. That would make it look like 1.5 isn't even installed. But as you cannot connect to your server with 1.1 client, are you sure he's not making up that error message? Or is he trying a random 1.1 server (if they are even still alive) believing it's yours, from which he got that error?

It can also be possible he ran the MTADiag on the wrong PC, except for that or uninstallation of 1.5.3 in the midst, I cannot find clarification for why MTA 1.5.x isn't (doesnt seem to be) installed but 1.1 is.

 

Also just to continue helping you, the primary goal has to be getting a proper MTADiag for the 1.5 installation.

Edited March 2, 2017 by Dutchman101