tomasekindl Posted November 25, 2016 Share Posted November 25, 2016 When I start the game it just shows the loading screen and then the game crashes. Please help me Link to comment
0 iPrestege Posted November 25, 2016 Share Posted November 25, 2016 (edited) @tomasekindl Please download, extract and run MTADiag and follow the instructions. Press 'n' when asked. Post any Pastebin URL MTADiag gives you. Edited November 25, 2016 by Dutchman101 Link to comment
0 tomasekindl Posted November 25, 2016 Author Share Posted November 25, 2016 13 minutes ago, iPrestege said: @tomasekindl Please download, extract and run MTADiag and follow the instructions. Press 'n' when asked. Post any Pastebin URL MTADiag gives you. https://pastebin.mtasa.com/568754766 Link to comment
0 MTA Anti-Cheat Team Dutchman101 Posted November 26, 2016 MTA Anti-Cheat Team Share Posted November 26, 2016 (edited) 7 hours ago, tomasekindl said: https://pastebin.mtasa.com/568754766 Please update with the following driver: http://12244.wpc.azureedge.net/8012244/drivers/rtdrivers/pc/audio/0006-64bit_Win7_Win8_Win81_Win10_R279.exe (audio) am I right that it shows no crash dialogue that contains MTA crash data? Judging from your MTADiag log, the crash module is ADVAPI32.dll which causes MTA launcher to crash, it happens every time just after MTA performs a service check. ADVAPI32 is Advanced Api, used to communicate with services (Windows mechanism). It seems your PC has trouble with MTA service or just any service. It's possible an virus/malware messed with service(s) so first of all please run scans such as http://malwarebytes.com and AVG free antivirus from http://www.avg.com/us-en/free-antivirus-download (or a scanner you already have) After that, use a system service restore tool: http://www.wintips.org/wp-content/uploads/files/ServicesRepair.zip This will hopefully also fix the service responsible for deploying/installing the MTA service. Next: open commandprompt (cmd) as Administrator, and type: ''sfc /scannow'' then wait and let it finish > restart your PC. Now, uninstall MTA completely and re-download & install (to prevent any files infected/intruded by virus/malware) Let know if that solved it, incase it still doesn't load and gives no MTA crash dialogue, (but as currently, ''has stopped working'' or ''encountered error'') then open notepad/text editor, and copy/paste this into it: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\Multi Theft Auto.exe] "DumpCount"=dword:00000002 "DumpFolder"=hex(2):63,00,3a,00,5c,00,64,00,75,00,6d,00,70,00,73,00,00,00 "DumpType"=dword:00000001 After you pasted the text in box above into Notepad/text editor, you'll need to click File > Save As, select All Files, and name / save file as crashcatch.reg. Then, click and run the .reg file where you saved it, click ''yes'' to allow it merging into registry/adding it. Run MTA now, wait for it to crash again, and then go to folder C:/dumps that the .reg created and get the .dmp crashdump file, upload it to http://upload.mtasa.com and post the link in this topic. Edited November 26, 2016 by Dutchman101 Link to comment
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tomasekindl
When I start the game it just shows the loading screen and then the game crashes. Please help me
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