Crash dump, pls help (BSOD win32k.sys)

[Kyubi1999]

everyday i play MTA, and each day my pc crashes, saying CRASH DUMP, every 2 times, i asked on the server i play (CIT2 Server) they said ask on forums MTA, its a MTA problem, so here i am, pls help here is the error :-

http://i.imgur.com/xNZ1ulf.jpg

[Dutchman101]

Please download, extract and run MTADiag and follow the instructions.

Press 'n' when asked.

Post any Pastebin URL MTADiag gives you in this topic.

 

Also please zip up all .dmp (crashdump) files from C:\Windows\Minidump, upload to http://upload.mtasa.com and link it here

Edited November 9, 2016 by Dutchman101

[Kyubi1999]

here is the link = http://upload.mtasa.com/u/853807376/minidump files.zip_

 

[Kyubi1999]

and one more thing, whenever i play MTA, it minimizes, and just stays there no cursor shown nothing, i cant even Maximize it again, i have to close mta and start again to play 

[Dutchman101]

It's a problem with your GPU, most likeky caused by the graphics driver. Please as I asked earlier, attach the MTADiag log so I can assist you in updating a few drivers that may play a role in this.

Analysis of the crashdump: http://pastebin.com/tA0njnWy

 

By the way, did you ever get messages such as ''The video driver isn't responding'' ?

 

This type of issue was well-documented as many possible root causes: http://www.sevenforums.com/crash-lockup-debug-how/63320-stop-0x116-video_tdr_error-troubleshooting.html (error type is 0x116_IMAGE_igdkmd32.sys (from article), igdkmd32+119b0 / GRAPHICS_DRIVER_TDR_FAULT so it applies).

It can be both hardware fault or software fault (ranging from faulty graphics card memory to DX files corruption and more likely graphics driver corruption or even a hardware/driver conflict, i.e incorrect driver forced onto the graphics card like by manual installation), for that read above article.

It can also be GPU overheating.

 

Does the BSOD occur only with MTA or any other game?

Edited November 22, 2016 by Dutchman101

[Kyubi1999]

only MTA and i gave link above of diag log in .zip format

but what is the problem with MTA minimizing? and i cant maximize again? i have to close mta and open again

Edited November 23, 2016 by Kyubi1999
forgot to mention something

[Dutchman101]

8 hours ago, Kyubi1999 said:

only MTA and i gave link above of diag log in .zip format

but what is the problem with MTA minimizing? and i cant maximize again? i have to close mta and open again

 

You gave link for BSOD minidumps upload but I also asked for MTADiag log, see my first reply:

On 9-11-2016 at 1:30 AM, Dutchman101 said:

Please download, extract and run MTADiag and follow the instructions.

Press 'n' when asked.

Post any Pastebin URL MTADiag gives you in this topic.

So please also provide that. Minimizing problem seems to be related to the BSOD problem, for which I need the MTADiag log to assist in fixing that cause.

Edited November 23, 2016 by Dutchman101