[SOLVED] Error installing 1.5.2

[KarmaC]

When i want to install 1.5.2 version the installation freezes after license agreement and says it stopped working help me pls

[ccw]

Please download, extract and run MTADiag and follow the instructions.

Press 'n' when asked.

Post any Pastebin URL MTADiag gives you.

[Dutchman101]

After/besides doing what ccw said.. create a crashdump of crashing installer process.

Open notepad, paste in this:

  
Windows Registry Editor Version 5.00 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\mtasa-1.5.2.exe] 
"DumpCount"=dword:00000002 
"DumpFolder"=hex(2):63,00,3a,00,5c,00,64,00,75,00,6d,00,70,00,73,00,00,00 
"DumpType"=dword:00000001 
  

Click file > save As, and name it crashcatch.reg (under All files type)

Now go to where you saved it, and double click > merge it to Registry.

After doing this, run the installer again and wait for it to crash ('has stopped working'), then go to folder C:/dumps and get the latest dumpfile from it, then upload this to https://upload.mtasa.com/ and share link here.

[KarmaC]

https://pastebin.mtasa.com/194297400 this is the pastebin and when i try crashcatch thing it said this is not a valid file

[ccw]

Thanks.

Please find this file: C:\ProgramData\MTA San Andreas All\Common\Installer\nsis.log

and upload here: https://upload.mtasa.com/

[KarmaC]

I uploaded and this is the link http://upload.mtasa.com/u/133988696/nsis.log_

[ccw]

Try this MTA installer:

https://nightly.multitheftauto.com/files/temp/mt ... -0-000.exe

If it still fails, show me a screen shot of the frozen window.

[KarmaC]

http://imgur.com/a/nSuQx here is the pic btw it says stopped working http://imgur.com/VEufubf or maybe this i cant use imgur that good and it gives me like 5 secs and gives error but i can proceed in that time

[Dutchman101]

and when i try crashcatch thing it said this is not a valid file

I made a mistake with spacing/tabbing in the selected text.

Add this into the .reg file:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\mtasa-1.5.2.exe]

"DumpCount"=dword:00000002

"DumpFolder"=hex(2):63,00,3a,00,5c,00,64,00,75,00,6d,00,70,00,73,00,00,00

"DumpType"=dword:00000001

[ccw]

Run this installer: https://nightly.multitheftauto.com/mtasa-1.6-ful ... 160828.exe

If it crashes:

Find this file: C:\ProgramData\MTA San Andreas All\Common\Installer\nsis.log

and upload here: https://upload.mtasa.com/

[KarmaC]

It crashed i uploaded the nsis and this is the link http://upload.mtasa.com/u/686078784/nsis.log_ and dutchman i did what you said but there is no dumps folder

[Dutchman101]

dutchman i did what you said but there is no dumps folder

The .reg contents are made for the installer filename mtasa-1.5.2.exe, make sure you use the installer from https://mtasa.com > Download, or rename the installer you're using to mtasa-1.5.2.exe.

For example, ccw provided you experimental installers to see if it solved your problem (using links)

so I think you got a different filename that leads to the C:/dumps folder not existing because its not working on the original installer filename ccw provided for

TL;DR - just get an installer from mtasa.com (official) and let it crash to get the dump, or rename the one you're using to mtasa-1.5.2.exe

[ccw]

Please use this installer:

https://nightly.multitheftauto.com/files/temp/de ... -1.5.2.exe

If it crashes, upload files inside C:\dumps\

to here: http://upload.mtasa.com/

[KarmaC]

Here is the link http://upload.mtasa.com/u/355574640/mta ... .3652.dmp_

[ccw]

Find this file: C:\ProgramData\System32\SafeGuard32.dll

and upload here: https://upload.mtasa.com/

Then:

1. Install Avast: https://www.avast.com/

2. From Avast GUI: Scan->Scan for viruses->Boot-timeScan

3. Restart PC and wait for Avast to complete the scan

Repair Windows:

1. Start CMD as administrator

2. Enter command: sfc /scannow

(More help about this step from here: http://www.thewindowsclub.com/how-to-ru ... ws-7-vista)

[KarmaC]

http://upload.mtasa.com/u/160423036/SafeGuard32.dll_ here is the link for the sadeguard dll i'll do avast thing now

[ccw]

Thanks.

It looks like adware:

https://www.virustotal.com/en/file/890b ... /analysis/

Not sure Avast will remove it though. If not, you'll have to use one of the the other anti-viruses listed on that page.

[KarmaC]

I cant install antivirus because i cant download any antivirus

[ccw]

What about this:

https://www.malwarebytes.com/

[KarmaC]

I cant install this too

[ccw]

Download Zemana AntiMalware and save it to your Desktop.

* Install the program and once the installation is complete it will start automatically.

* Without changing any options, press Scan to begin.

* After the short scan is finished, if threats are detected press Next to remove them.

[KarmaC]

İt's working again im in love with you ccw Thanks alot

[ccw]

Thanks for letting us know it is fixed.

btw, it wasn't just me that helped.

[KarmaC]

I love dutchman too