The_GTA Posted November 8, 2021 Share Posted November 8, 2021 (edited) Hello MTA community, in support requests I am facing some difficulty understanding why the relationship between supporter and the to-be-supported is difficult. I am sensing that we are living in a world ruled by smartphones and that many users browse using devices which do not come with a comfortable keyboard. Understandably, I would not want to type long replies - including thoughtful elaborations and direct explicative answers to supporter questions - on a touchscreen keyboard. As a way to mend wounds by increased understanding I suggest detection of smartphone or PC presence on the forums. Since I am a developer I know that this is possible by voluntary browser meta-data provided by forum clients. Please give my suggestion an educated thought! Edited November 8, 2021 by The_GTA 2 Link to comment
Administrators Tut Posted November 8, 2021 Administrators Share Posted November 8, 2021 Thanks for making your suggestion, I've forwarded it with our web team to see if it's a feature we want to implement. 1 Link to comment
DiSaMe Posted November 10, 2021 Share Posted November 10, 2021 I'm okay with the idea, but I'm not so sure if it's keyboard that's causing the problem. I mean if I tried to get support, I would try to explain clearly regardless of what device I use. But then again, maybe I think differently from most people. Link to comment
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