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MTA D3D9.dll Crash

Shardo

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Dutchman101 Foot Soldier

Dutchman101

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It's a system issue, (if you're interested, take a look at https://pastebin.com/wk5D5rBT -D3D9.dll @ 0x0010EA8F, as you can see no MTA calls are involved in the crash) what I advise is to update your GPU driver, and repair a potentially corrupt D3D9.dll:

- Open commandprompt (cmd) as Administrator and type: dism /online /cleanup-image /restorehealth

After it finishes, reboot your PC and open commandprompt once again. This type, type: sfc /scannow and wait for it to complete.

When that is done, proceed to updating your drivers. To assist you with that, do the following:

 

Please download and run MTADiag (rightclick > Run as Administrator) and follow the instructions.

Press 'y' when asked to allow making changes, and 'n' when otherwise asked to.

Post any Pastebin URL MTADiag gives you in this topic.

 

Also when you look at this, https://www.google.com/search?q=0x0010EA8F even while it's a rare problem, you can see the underlying system issue is also capable of crashing other games.

 

Edit - Btw, alternative for the Pastebin link at the beginning, about the specifics of this crash issue so others on the web that are affected can find it in the future.. in below spoiler.

.. As per the last post in this topic, it turned out to be Windows OS / system file / d3d9.dll (either in system32 or the affected software's installation folder) corruption or non-original file problem

  Reveal hidden contents

 

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Shardo Member

Shardo

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  On 27/12/2017 at 21:07, Dutchman101 said:

- Open commandprompt (cmd) as Administrator and type: dism /online /cleanup-image /restorehealth

After it finishes, reboot your PC and open commandprompt once again. This type, type: sfc /scannow and wait for it to complete.

When that is done, proceed to updating your drivers. To assist you with that, do the following

Expand  

i making it wrong or i'm stupid ;v 

E5ScJ4k.png

it means

Name 'dism' it is not recognized as an internal command or external executable file or batch file 

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Shardo Member

Shardo

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  On 27/12/2017 at 21:47, Dutchman101 said:

Don't separate the command into pieces, just copy & paste exactly what I provided without editing, and hit enter.

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>.> when i try to paste this it changes to ^V SJgRgFt.png

and when i want to prescribe this it's doesn't work Z41ZOog.png ;/

@Edit even when i copy and paste by mouse it doesn't work >.>

@Edit btw i have old laptop Windows Vista here 

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Dutchman101 Foot Soldier

Dutchman101

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  On 27/12/2017 at 21:57, Shardo said:

 

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I forgot you're using Vista, please use this replacement for DISM: https://download.microsoft.com/download/6/E/F/6EFA2958-EF2B-4DD1-B3BC-B891CB7C83DC/Windows6.0-KB947821-v35-x86.msu and execute it. After that, reboot and run sfc /scannow as instructed.

Also remember to generate the MTADiag log for your drivers. @Shardo

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Shardo

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  On 27/12/2017 at 22:05, Dutchman101 said:

I forgot you're using Vista, please use this replacement for DISM: https://download.microsoft.com/download/6/E/F/6EFA2958-EF2B-4DD1-B3BC-B891CB7C83DC/Windows6.0-KB947821-v35-x86.msu and execute it. After that, reboot and run sfc /scannow as instructed.

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I see that it will take a long time to start moving something cuz i wait 30min and nothing xD 

I will do it tomorrow cuz it's night and i want to sleep a little

So see you tomorrow i hope we would solv this problem

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Shardo

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  On 27/12/2017 at 22:05, Dutchman101 said:

I forgot you're using Vista, please use this replacement for DISM: https://download.microsoft.com/download/6/E/F/6EFA2958-EF2B-4DD1-B3BC-B891CB7C83DC/Windows6.0-KB947821-v35-x86.msu and execute it. After that, reboot and run sfc /scannow as instructed.

Also remember to generate the MTADiag log for your drivers. @Shardo

Expand  

 https://pastebin.mtasa.com/887427038

 

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Dutchman101 Foot Soldier

Dutchman101

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  On 30/12/2017 at 16:31, Shardo said:

Soooo ? @Dutchman101

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Download these drivers;

GPU: http://download.windowsupdate.com/msdownload/update/driver/drvs/2013/02/20541202_69255649c39c0b2eeaa72014f7cfb1c4fd673ae1.cab

Chipset: https://downloadcenter.intel.com/downloads/eula/20018/INF-Update-Utility-Primarily-for-Intel-6-5-4-3-900-Series-Chipsets-Zip-Format?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F20018%2Fa08%2Finfinst_autol.zip

After installing these, run MTADiag again so I can see if it correctly detects the hardware now (it didn't with your last log).

Try running MTA for a while after updating the drivers, and if you get the crash again, then install a clean un-modded GTA.

 

Also after running DISM (Vista's replacement) didn't you forget to run the other command, sfc /scannow in cmd? That was part of the instructions, and it's vital to repair a possibly corrupt d3d9.dll, which is an OS file. Besides that, be aware it's better to just leave Vista behind, as ancient it is.

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Shardo

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  On 01/01/2018 at 17:34, Dutchman101 said:

Also after running DISM (Vista's replacement) didn't you forget to run the other command, sfc /scannow in cmd? That was part of the instructions, and it's vital to repair a possibly corrupt d3d9.dll, which is an OS file. Besides that, be aware it's better to just leave Vista behind, as ancient it is.

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i done that

IWF88Dy.jpg

after .. w 100% .. 

\/

"the windows system's protective function found damaged files,  but can not fix some of these files.Details are in the file CBS.Log windir\Logs\CBS\CBS.log. For example 

C:\Windows\Logs\CBS\CBS.log"

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Dutchman101 Foot Soldier

Dutchman101

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  On 01/01/2018 at 18:55, Shardo said:

https://pastebin.mtasa.com/167169105

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Let's wait for a possible next crash, if it doesn't happen again let me know; your GPU first ''supported'' 4294967296 colors (sounds corrupted), and now 65535 after updating the driver.

Still, devices such as your GPU, CPU etc aren't queryable by MTADiag (Windows API) so there's some sort of persistent corruption within your OS, but we already knew that. I noticed that you didn't allow MTADiag to make system changes, please do that with pressing ''y'' when it first asks (and let that process complete..)

I previously told you that if nothing tried here solves the problem, you could try using a clean GTA installation. If that is also to no avail, then the corruption is buried too deeply within your OS, the last thing you can try in that case is using DDU (download from: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html) to completely uninstall the Intel GPU driver without traces left, and then re-install it with the earlier downloaded driver.

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Shardo

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  On 01/01/2018 at 21:10, Dutchman101 said:

if it doesn't happen again let me know

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Looks like it's all could be fine (i hope) i was playing through 1h 30min and no crash

I done reinstall GTA:SA I think it could have been through of CLEO files but am not sure

I will test it again tomorrow 

So far thank you for your help i can give you an answer tomorrow about that 

(Sorry for bad english if it is)

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