Shardo Posted December 27, 2017 Share Posted December 27, 2017 Hi i have a problem with my MTA client After playing an hour or less, my client MTA crashes and shows me this i have never had it before Someone have any suggestion ? I want to solv this problem because it's annoying Link to comment
0 MTA Anti-Cheat Team Dutchman101 Posted December 27, 2017 MTA Anti-Cheat Team Share Posted December 27, 2017 It's a system issue, (if you're interested, take a look at https://pastebin.com/wk5D5rBT -D3D9.dll @ 0x0010EA8F, as you can see no MTA calls are involved in the crash) what I advise is to update your GPU driver, and repair a potentially corrupt D3D9.dll: - Open commandprompt (cmd) as Administrator and type: dism /online /cleanup-image /restorehealth After it finishes, reboot your PC and open commandprompt once again. This type, type: sfc /scannow and wait for it to complete. When that is done, proceed to updating your drivers. To assist you with that, do the following: Please download and run MTADiag (rightclick > Run as Administrator) and follow the instructions. Press 'y' when asked to allow making changes, and 'n' when otherwise asked to. Post any Pastebin URL MTADiag gives you in this topic. Also when you look at this, https://www.google.com/search?q=0x0010EA8F even while it's a rare problem, you can see the underlying system issue is also capable of crashing other games. Edit - Btw, alternative for the Pastebin link at the beginning, about the specifics of this crash issue so others on the web that are affected can find it in the future.. in below spoiler. .. As per the last post in this topic, it turned out to be Windows OS / system file / d3d9.dll (either in system32 or the affected software's installation folder) corruption or non-original file problem Spoiler ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* CONTEXT: (.ecxr) eax=509e0000 ebx=0022fa48 ecx=00000000 edx=00000006 esi=090e0040 edi=091a0270 eip=7027ea8f esp=0022fa04 ebp=0022fa24 iopl=0 nv up ei pl nz na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010206 d3d9!CBatchFilterI::DrawIndexedPrimitive+0x1c0: 7027ea8f 668b39 mov di,word ptr [ecx] ds:0023:00000000=???? Resetting default scope FAULTING_IP: d3d9!CBatchFilterI::DrawIndexedPrimitive+1c0 7027ea8f 668b39 mov di,word ptr [ecx] EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 7027ea8f (d3d9!CBatchFilterI::DrawIndexedPrimitive+0x000001c0) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 00000000 Attempt to read from address 00000000 DEFAULT_BUCKET_ID: NULL_POINTER_READ PROCESS_NAME: proxy_sa.exe ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 00000000 EXCEPTION_PARAMETER2: 00000000 FOLLOWUP_IP: d3d9!CBatchFilterI::DrawIndexedPrimitive+1c0 7027ea8f 668b39 mov di,word ptr [ecx] READ_ADDRESS: 00000000 WATSON_BKT_PROCSTAMP: 3fb6bca8 WATSON_BKT_MODULE: d3d9.dll WATSON_BKT_MODSTAMP: 49e03705 WATSON_BKT_MODOFFSET: 10ea8f WATSON_BKT_MODVER: 6.0.6002.18005 MODULE_VER_PRODUCT: Microsoft® Windows® Operating System MODLIST_WITH_TSCHKSUM_HASH: 7a2862e1d4083f6d21d83bbc07241098543a374e MODLIST_SHA1_HASH: 0f6f6cd6d37935da391a17dfe6d2697475baaf85 DUMP_FLAGS: 8 DUMP_TYPE: 1 ANALYSIS_SESSION_HOST: DESKTOP-3TF1N3R ANALYSIS_SESSION_TIME: 12-27-2017 21:47:56.0956 ANALYSIS_VERSION: 10.0.15063.468 x86fre THREAD_ATTRIBUTES: PROBLEM_CLASSES: ID: [0n292] Type: [@ACCESS_VIOLATION] Class: Addendum Scope: BUCKET_ID Name: Omit Data: Omit PID: [Unspecified] TID: [0x1578] Frame: [0] : d3d9!CBatchFilterI::DrawIndexedPrimitive ID: [0n264] Type: [INVALID_POINTER_READ] Class: Primary Scope: BUCKET_ID Name: Add Data: Omit PID: [Unspecified] TID: [0x1578] Frame: [0] : d3d9!CBatchFilterI::DrawIndexedPrimitive ID: [0n279] Type: [NULL_POINTER_READ] Class: Primary Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix) BUCKET_ID Name: Add Data: Omit PID: [0x13c8] TID: [0x1578] Frame: [0] : d3d9!CBatchFilterI::DrawIndexedPrimitive BUGCHECK_STR: APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT LAST_CONTROL_TRANSFER: from 7027ebd6 to 7027ea8f STACK_TEXT: 0022fa24 7027ebd6 09260288 0022fa60 7017a455 d3d9!CBatchFilterI::DrawIndexedPrimitive+0x1c0 0022fa30 7017a455 090e0040 0022fa48 03936f00 d3d9!CBatchFilterI::LHBatchDrawIndexedPrimitive+0x11 0022fa60 7017a3a3 03936f00 00000004 00000000 d3d9!CD3DDDIDX10_DrawIndexedPrimitive+0xac 0022fac0 650edc6d 03936f00 00000004 00000000 d3d9!CD3DBase::DrawIndexedPrimitive+0x26b WARNING: Stack unwind information not available. Following frames may be wrong. 0022fbc8 69ddb163 03936f00 00000004 00000000 netc+0xbdc6d 0022fc34 69dd96c3 00000001 00000002 0190cf98 D3DX9_42!D3DXCore::CSprite::Flush+0x414 0022fc48 69c550f9 01f0fa70 0190d038 00000001 D3DX9_42!D3DXCore::CSprite::End+0x29 0022fc64 69c538ff 0190cf98 00000000 0190cf98 core+0xc50f9 0022fc78 69c53189 0190d038 03936f00 69c47d1f core+0xc38ff 0022fcc8 69c4d840 03936f00 0162e2d0 007f99b0 core+0xc3189 0022fd2c 007f9b12 060cdde0 00000000 00000000 core+0xbd840 0022fd30 060cdde0 00000000 00000000 00000000 proxy_sa+0x3f9b12 0022fd34 00000000 00000000 00000000 00000000 0x60cdde0 THREAD_SHA1_HASH_MOD_FUNC: 5747b67d6a04a03ec3d0c261a8171f3228bd2712 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 39b2c3d6c329c2cd2bd46e4ed8ea898100c9bdc3 THREAD_SHA1_HASH_MOD: 0062525fd42689ed5bd190d2de0749e378733df4 FAULT_INSTR_CODE: 66398b66 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: d3d9!CBatchFilterI::DrawIndexedPrimitive+1c0 FOLLOWUP_NAME: MachineOwner MODULE_NAME: d3d9 IMAGE_NAME: d3d9.dll DEBUG_FLR_IMAGE_TIMESTAMP: 49e03705 STACK_COMMAND: .ecxr ; kb FAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_d3d9.dll!CBatchFilterI::DrawIndexedPrimitive BUCKET_ID: APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ_d3d9!CBatchFilterI::DrawIndexedPrimitive+1c0 FAILURE_EXCEPTION_CODE: c0000005 FAILURE_IMAGE_NAME: d3d9.dll BUCKET_ID_IMAGE_STR: d3d9.dll FAILURE_MODULE_NAME: d3d9 BUCKET_ID_MODULE_STR: d3d9 FAILURE_FUNCTION_NAME: CBatchFilterI::DrawIndexedPrimitive BUCKET_ID_FUNCTION_STR: CBatchFilterI::DrawIndexedPrimitive BUCKET_ID_OFFSET: 1c0 BUCKET_ID_MODTIMEDATESTAMP: 49e03705 BUCKET_ID_MODCHECKSUM: 1be85d BUCKET_ID_MODVER_STR: 6.0.6002.18005 BUCKET_ID_PREFIX_STR: APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ_ FAILURE_PROBLEM_CLASS: APPLICATION_FAULT FAILURE_SYMBOL_NAME: d3d9.dll!CBatchFilterI::DrawIndexedPrimitive TARGET_TIME: 2017-12-25T21:37:50.000Z OSBUILD: 6002 OSSERVICEPACK: 19381 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 768 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x86 OSNAME: Windows Vista OSEDITION: Windows Vista WinNt (Service Pack 2) SingleUserTS Personal OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2015-05-09 01:11:28 ANALYSIS_SESSION_ELAPSED_TIME: 1a68e ANALYSIS_SOURCE: UM FAILURE_ID_HASH_STRING: um:null_pointer_read_c0000005_d3d9.dll!cbatchfilteri::drawindexedprimitive FAILURE_ID_HASH: {58449e27-4aca-95b3-e8af-705f7f2a94de} Followup: MachineOwner --------- 1 Link to comment
0 Shardo Posted December 27, 2017 Author Share Posted December 27, 2017 21 minutes ago, Dutchman101 said: - Open commandprompt (cmd) as Administrator and type: dism /online /cleanup-image /restorehealth After it finishes, reboot your PC and open commandprompt once again. This type, type: sfc /scannow and wait for it to complete. When that is done, proceed to updating your drivers. To assist you with that, do the following i making it wrong or i'm stupid ;v it means Name 'dism' it is not recognized as an internal command or external executable file or batch file Link to comment
0 MTA Anti-Cheat Team Dutchman101 Posted December 27, 2017 MTA Anti-Cheat Team Share Posted December 27, 2017 9 minutes ago, Shardo said: i making it wrong or i'm stupid ;v Don't separate the command into pieces, just copy & paste exactly what I provided without editing, and hit enter. ''dism /online /cleanup-image /restorehealth'' is meant to be just 1 command, and so is the other. Link to comment
0 Shardo Posted December 27, 2017 Author Share Posted December 27, 2017 (edited) 15 minutes ago, Dutchman101 said: Don't separate the command into pieces, just copy & paste exactly what I provided without editing, and hit enter. >.> when i try to paste this it changes to ^V and when i want to prescribe this it's doesn't work ;/ @Edit even when i copy and paste by mouse it doesn't work >.> @Edit btw i have old laptop Windows Vista here Edited December 27, 2017 by Shardo Link to comment
0 MTA Anti-Cheat Team Dutchman101 Posted December 27, 2017 MTA Anti-Cheat Team Share Posted December 27, 2017 36 minutes ago, Shardo said: I forgot you're using Vista, please use this replacement for DISM: https://download.microsoft.com/download/6/E/F/6EFA2958-EF2B-4DD1-B3BC-B891CB7C83DC/Windows6.0-KB947821-v35-x86.msu and execute it. After that, reboot and run sfc /scannow as instructed. Also remember to generate the MTADiag log for your drivers. @Shardo Link to comment
0 Shardo Posted December 27, 2017 Author Share Posted December 27, 2017 30 minutes ago, Dutchman101 said: I forgot you're using Vista, please use this replacement for DISM: https://download.microsoft.com/download/6/E/F/6EFA2958-EF2B-4DD1-B3BC-B891CB7C83DC/Windows6.0-KB947821-v35-x86.msu and execute it. After that, reboot and run sfc /scannow as instructed. I see that it will take a long time to start moving something cuz i wait 30min and nothing I will do it tomorrow cuz it's night and i want to sleep a little So see you tomorrow i hope we would solv this problem Link to comment
0 Shardo Posted December 28, 2017 Author Share Posted December 28, 2017 14 hours ago, Dutchman101 said: I forgot you're using Vista, please use this replacement for DISM: https://download.microsoft.com/download/6/E/F/6EFA2958-EF2B-4DD1-B3BC-B891CB7C83DC/Windows6.0-KB947821-v35-x86.msu and execute it. After that, reboot and run sfc /scannow as instructed. Also remember to generate the MTADiag log for your drivers. @Shardo https://pastebin.mtasa.com/887427038 Link to comment
0 Shardo Posted December 30, 2017 Author Share Posted December 30, 2017 Soooo ? @Dutchman101 Link to comment
0 MTA Anti-Cheat Team Dutchman101 Posted January 1, 2018 MTA Anti-Cheat Team Share Posted January 1, 2018 On 30-12-2017 at 17:31, Shardo said: Soooo ? @Dutchman101 Download these drivers; GPU: http://download.windowsupdate.com/msdownload/update/driver/drvs/2013/02/20541202_69255649c39c0b2eeaa72014f7cfb1c4fd673ae1.cab Chipset: https://downloadcenter.intel.com/downloads/eula/20018/INF-Update-Utility-Primarily-for-Intel-6-5-4-3-900-Series-Chipsets-Zip-Format?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F20018%2Fa08%2Finfinst_autol.zip After installing these, run MTADiag again so I can see if it correctly detects the hardware now (it didn't with your last log). Try running MTA for a while after updating the drivers, and if you get the crash again, then install a clean un-modded GTA. Also after running DISM (Vista's replacement) didn't you forget to run the other command, sfc /scannow in cmd? That was part of the instructions, and it's vital to repair a possibly corrupt d3d9.dll, which is an OS file. Besides that, be aware it's better to just leave Vista behind, as ancient it is. Link to comment
0 Shardo Posted January 1, 2018 Author Share Posted January 1, 2018 14 minutes ago, Dutchman101 said: Also after running DISM (Vista's replacement) didn't you forget to run the other command, sfc /scannow in cmd? That was part of the instructions, and it's vital to repair a possibly corrupt d3d9.dll, which is an OS file. Besides that, be aware it's better to just leave Vista behind, as ancient it is. i done that after .. w 100% .. \/ "the windows system's protective function found damaged files, but can not fix some of these files.Details are in the file CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log" Link to comment
0 Shardo Posted January 1, 2018 Author Share Posted January 1, 2018 1 hour ago, Dutchman101 said: After installing these, run MTADiag again so I can see if it correctly detects the hardware now (it didn't with your last log). https://pastebin.mtasa.com/167169105 Link to comment
0 MTA Anti-Cheat Team Dutchman101 Posted January 1, 2018 MTA Anti-Cheat Team Share Posted January 1, 2018 2 hours ago, Shardo said: https://pastebin.mtasa.com/167169105 Let's wait for a possible next crash, if it doesn't happen again let me know; your GPU first ''supported'' 4294967296 colors (sounds corrupted), and now 65535 after updating the driver. Still, devices such as your GPU, CPU etc aren't queryable by MTADiag (Windows API) so there's some sort of persistent corruption within your OS, but we already knew that. I noticed that you didn't allow MTADiag to make system changes, please do that with pressing ''y'' when it first asks (and let that process complete..) I previously told you that if nothing tried here solves the problem, you could try using a clean GTA installation. If that is also to no avail, then the corruption is buried too deeply within your OS, the last thing you can try in that case is using DDU (download from: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html) to completely uninstall the Intel GPU driver without traces left, and then re-install it with the earlier downloaded driver. Link to comment
0 Shardo Posted January 1, 2018 Author Share Posted January 1, 2018 1 hour ago, Dutchman101 said: if it doesn't happen again let me know Looks like it's all could be fine (i hope) i was playing through 1h 30min and no crash I done reinstall GTA:SA I think it could have been through of CLEO files but am not sure I will test it again tomorrow So far thank you for your help i can give you an answer tomorrow about that (Sorry for bad english if it is) Link to comment
0 Shardo Posted January 2, 2018 Author Share Posted January 2, 2018 I think crash has disappear i was playing through 2hours and no crash Thank you so much for your help.I thnik it is end, unless you want something else :v . @Dutchman101 1 Link to comment
Question
Shardo
Hi i have a problem with my MTA client
After playing an hour or less, my client MTA crashes and shows me this
i have never had it before
Someone have any suggestion ? I want to solv this problem because it's annoying
Link to comment
14 answers to this question
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