[REL] Support System v1.0.2

[Alpha]

Introduction:

A support system resource, allows players to submit tickets, I will add more features like Live Support, features list below.

Current Version 1.0.2 Released 2012-03-27 | Next Version 1.1

Instructions:

Use /support to open the GUI.

Support admins must have permission to function.banPlayer.

Features:

• Tickets, players can submit tickets, admins can review it, and reply.
  
• Admins can close tickets, which won't be visible by default.
  
• The resource uses SQLite to save.

Screenshots:

Download

If you find any bugs, or have any suggestions, please reply here.

Edited May 26, 2012 by Guest

[DakiLLa]

Looks good, keep it up!

[Alpha]

Thanks.

[Castillo]

Nice one, keep up the good work .

[-RoCk-Alex]

its like new in game mta server forum awesome

[Alpha]

Thanks.

It's not supposed to be used like a forum, it's supposed to be used for support, player who needs support, submits a ticket, admins review it and reply, when the issue is solved, the ticket should be closed.

[Alpha]

Should I upload it to the community, I just don't like it, what do you guys think?

[-RoCk-Alex]

maybe you should see the people reaction on this resource if its good will you fell more confident for future resource and f its bad you will get a push to make them better

[Reflex#]

good resource,good work

[drk]

Good job dude! Keep it up.

[-RoCk-Alex]

i found a bug:-

if more than one tickets have same subject and one of them is locked then whole ticket of same subject gets locked

[Alpha]

Reproduced, confirmed, and fixed.

Thanks for reporting.

Version 1.0.1 released, just fixed that bug.

Download

Edited May 24, 2012 by Guest

[Peace]

Nice Resource

but i found 2 bugs

1- clear button not work

2- When i write in subject / message on a ticket and submit it after that i want to write new ticket it shows the old subject / message

[-RoCk-Alex]

Reproduced, confirmed, and fixed.

Thanks for reporting.

Version 1.0.1 released, just fixed that bug.

Download

awesome fixed

now suggestion:-

admin right to delete closed tickets it would be better

but all in one awesome version

[X-SHADOW]

Alex you can make it

you dont have to wait to he do it

[Alpha]

Nice Resource

but i found 2 bugs

1- clear button not work

2- When i write in subject / message on a ticket and submit it after that i want to write new ticket it shows the old subject / message

Fixed.

Version 1.0.2 released.

Download

awesome fixed

now suggestion:-

admin right to delete closed tickets it would be better

but all in one awesome version

Soon.

Edited May 26, 2012 by Guest

[Sarrum]

Thank you for good resource.

[Alpha]

You're welcome.

[Vision]

Good job mate

[Alpha]

Thank you.

[FSXTim]

Good work, do I need a database for it and if yes, where can I download the database file?

Greets

[Alpha]

No, you don't need a database for it, it uses SQLite, and it already creates the database itself.

[FSXTim]

Okay, I read that is uses SQLite, but I didn't know what it is.

Now I have the following problem:

I am using my own register/login system with a database.

When I type /support, the chatbox sais: "You can't use the support system until you login"

What can I do?

Greets

[Alpha]

Open main_server.lua, go to line 9.

    if isGuestAccount(account) then outputChatBox("You can't use the support system until you login", player) return end 

Change isGuestAccount(account) to your own check, like getElementData or something.

[FSXTim]

Okay, thanks!

Greets