Crash when i playing

[xLive]

Hello when i playing mta 
The frames drops and the world disappears and returns and repeated,

Then take me out of the game

Error information:

Version = 1.5.4-release-11324.0.000
Time = Wed May 17 04:04:18 2017
Module = C:\WINDOWS\SYSTEM32\igdumd32.dll
Code = 0xC0000005
Offset = 0x00006BA1

EAX=5317A9D0  EBX=07C3FC74  ECX=18B1E010  EDX=5317A9C0  ESI=18B1E000
EDI=00000001  EBP=07C3FC60  ESP=07C3FC50  EIP=57F56BA1  FLG=00010202
CS=001B   DS=0023  SS=0023  ES=0023   FS=003B  GS=0000

how to fix this error ?, This problem is repeated more than once

note: I am sorry for my bad English.

Edited May 17, 2017 by xNawaf

[Mydilan]

igdumd32.dll is a dll that belongs to Intel Graphics Accelerator driver. The most known solution is to update your graphics card driver, try it and tell me if it's still happening or not, it's worth a try. Here's the link http://downloadcenter.intel.com

[xLive]

1 hour ago, Mydilan said:

igdumd32.dll is a dll that belongs to Intel Graphics Accelerator driver. The most known solution is to update your graphics card driver, try it and tell me if it's still happening or not, it's worth a try. Here's the link http://downloadcenter.intel.com

 

The requirements do not match your device
+
i'm download and install Intel(R) Driver Update Utility
and i start scan But he will find no old driver.

Edited May 17, 2017 by xNawaf

[Mydilan]

2 hours ago, xNawaf said:

 

The requirements do not match your device
+
i'm download and install Intel(R) Driver Update Utility
and i start scan But he will find no old driver.

Try to uninstall your Intel Graphics driver and then download the new one from the website, and please download the matching driver for your graphics card, for example Intel HD 3000 requires a specific Intel HD 3000 driver. Download the drivers for the same operating system you have, to download it simply press the Select a Product, then Choose your Product and pick the Graphics driver button and find the driver you wanted to download.

Edited May 17, 2017 by Mydilan
Additions

[xLive]

2 minutes ago, Mydilan said:

Try to uninstall your Intel Graphics driver and then download the new one from the website, and please download the matching driver for your graphics card, for example Intel HD 3000 requires a specific Intel HD 3000 driver.

what is the command to get card name ?

[Mydilan]

3 minutes ago, xNawaf said:

what is the command to get card name ?

Press Start, and find the run bar and type in "dxdiag" press enter and you will be shown your own specification. Find the display, it will show your own graphics card model. And as I said, uninstall your graphics driver and download the new one as I instructed before. Tell me your graphic card model.

Edited May 17, 2017 by Mydilan

[xLive]

12 minutes ago, Mydilan said:

Press Start, and find the run bar and type in "dxdiag" press enter and you will be shown your own specification. Find the display, it will show your own graphics card model. And as I said, uninstall your graphics driver and download the new one as I instructed before. Tell me your graphic card model.

I can't find a driver supports Windows 10

[Mydilan]

1 minute ago, xNawaf said:

I can't find a driver supports Windows 10

This is the driver you are looking for, there are two drivers 64-bit and 32-bit download the specific one you have, example you have Windows 10 32-bit you download the 32-bit version of the driver. It's the Windows 10 driver.. https://downloadcenter.intel.com/download/26682/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?product=80939

[xLive]

9 minutes ago, Mydilan said:

This is the driver you are looking for, there are two drivers 64-bit and 32-bit download the specific one you have, example you have Windows 10 32-bit you download the 32-bit version of the driver. It's the Windows 10 driver.. https://downloadcenter.intel.com/download/26682/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?product=80939

I did not find it

my card: Mobile Intel(R) 4 Series Express Chipset Family

[Mydilan]

11 hours ago, xNawaf said:

I did not find it

my card: Mobile Intel(R) 4 Series Express Chipset Family

Sorry for the late reply, download this one for your graphics card, uninstall your old driver and install this new one. https://downloadcenter.intel.com/product/81507/Graphics-Drivers-for-Mobile-Intel-4-Series-Express-Chipset-Family

[xLive]

3 hours ago, Mydilan said:

Sorry for the late reply, download this one for your graphics card, uninstall your old driver and install this new one. https://downloadcenter.intel.com/product/81507/Graphics-Drivers-for-Mobile-Intel-4-Series-Express-Chipset-Family

np, all versions not support windows 10. only 

Windows 7, 32-bit*
Windows 7, 64-bit*
Windows Vista 32*
Windows Vista 64*
Windows XP 32-bit Edition*
Windows XP 64-bit Edition*
Windows Server 2008*
Windows Server 2003*
Windows 2000

I've reinstalled new gta and mta recently,

may this be the reason?

Because this problem is new

Edited May 18, 2017 by xNawaf
add reply

[xLive]

the game also freezes, i can return to the game when i press alt+tab

[Mydilan]

1 hour ago, xNawaf said:

the game also freezes, i can return to the game when i press alt+tab

Yes, it's a problem for graphic cards driver, but the driver does not support Windows 10 anymore, so you need to either downgrade to Windows 7 and 8 or you need to buy a new graphics card, sorry it's the only solution. Thanks.

[xLive]

24 minutes ago, Mydilan said:

Yes, it's a problem for graphic cards driver, but the driver does not support Windows 10 anymore, so you need to either downgrade to Windows 7 and 8 or you need to buy a new graphics card, sorry it's the only solution. Thanks.

i'm laptop i cant buy new card.

anymore thanks for help

Edited May 18, 2017 by xNawaf

[Mydilan]

Just now, xNawaf said:

i'm laptop i cant buy new card

Downgrade Windows to 8 or 7 then, it's the only chance to fix it. There must be no problem before you are using Windows 10, many cards don't support newer OS and devices.