Error CC31 / Ban CD47 - Trainer detection issue

[erickpe]

Hello MTA Support Team,

I am experiencing an issue when trying to play. The game crashes, and I am getting "Error [CC31] Modification not installed (deathmatch)". Looking at my MTADiag log, I also noticed a disconnection message: "Fuiste baneado por MTA Reason: TRAINER".

Here is my environment info:
- Windows Version: Windows 11 Pro 64-bit (Build 26200)
- MTA Version: 1.6.0-9.24138.0.000
- GTA Path: C:\Users\Home\Videos\GTA SA\GTA SA

MTADiag Link: https://mtasa.com

The diagnostics log shows that the following files are marked as nonstandard:
- \audio\SFX\GENRL
- \models\effects.fxp
- \models\effectsPC.txd

Could you please guide me on how to properly clean these files or resolve the trainer false positive so I can connect to the servers again? 

Thank you!
I'm banned, can you help me get unbanned? My serial number is : 2EED1E8C27EEE5959FC0558F9EEDA3E2 please

[Vector]

This means that you have received an Anti-Cheat ban.

You can appeal the ban in the Ban Appeals section. Please include your serial with your appeal.

To find your serial, press F8 to open the console and type serial. Your serial will then be displayed. Please include it in your appeal so the team can investigate the issue.