Vortex Servers? Just NOPE

[Shuubaru]

Hi, I just came here to show you guys about how serious is Vortex Servers's support:

I have a trouble with my server because its status says "unkown", due that I can't access to my ftp/server console. I just can't believe that 1 week has been passed since that and I don't have a response/fix yet. What is the point of having a categorized priority tickets by "low, medium, high" if you are not going to respond it? 

If you are going to buy a Vortex's server, just think twice.

[Bonsai]

Yep, thats true, think twice and then choose some other hoster.

I have had so many problems with them, just like you described.

No access to ftp or the console for hours or even longer, you are lucky if your server is offline too.

Often, people were still able to join my server having heavy lags, while I had no control over it.

I would have prefered to see it offline too so players wouldnt see that laggy mess.

Anyway, after some time I switched to Evolution Host, and never had any problems with them.

But depending on how many slots you need, a vps might be cheaper, and only takes a few minutes to set up.